วันเสาร์ที่ 24 ตุลาคม พ.ศ. 2552

Meaningful Performance Targets Are Mission Critical

There's nothing like the sheer power of numbers to scrub away layers of confusion and contradiction - Freakonomics

Establishing meaningful performance targets may be difficult to be reduced significantly but without them the value of management systems. Targets provide a strong expression of the underlying purpose, quality and equity of your measurement system. Therefore, it is important to communicate to executives: what they are trying to achieve), (purpose, how theythey want to achieve (objectives), why each step builds up to the next (progress), and what levels of expected outcome (success) before the performance targets are formally established.

The difference between objectives and performance targets

Too often, entrepreneurs error goals for performance goals. Objectives of the rule of external benchmarks, ranking systems, which are compliance / regulatory mandates or customers, and often the last phase of a high standard.In many cases exceed, defines the current state capability goals and must be regularly calibrated in order to remain competitive. Performance goals, on the other hand, are only with explicit account of the internal process maturity, capability and willingness current team. They are dynamic and usually appear as the output of equation (ie, compared to x = yr). Good goals established to promote sustainable growth path, because they two or more activity streams unite into one resulting value.It is important to observe targets that are randomly placed, can reduce unhealthy behaviors drive (eg, reckless pursuit of short-term gains at the expense of long-term sustainable results), and must.

Bad actions clearly defined in a similar manner. Projects and initiatives born to high-level goals, without regard to reach current skills that are in the objective, usually start to stumble quickly and easily, and they generally share the following tell-taleSymbols:

• Goals are not conspicuously attached to a familiar strategy
• Major objectives are not clearly accountable Ownership
• Cascaded or to support the objectives do not exist
• Can collect data, or data collected is of poor quality
• Several false starts and / or significant Timeline / Scope changes of key initiatives
• Excessive resource and / or master sales
• Important projects need to "borrow" from other resultsTo show projects, dynamics
• Old and lengthy incomplete action item logs
• External development strategies, without implementation plans

Rules for defining an excellent performance targets

Performance targets are most effective when they are inextricably linked to strategic objectives, identify and take measures to show the clear progression or lack thereof. The unofficial rules for setting an output targets include theFollowing:

• Business leaders need to know what they are expected to deliver, prior to delivery to account for the
• responsibility for achieving one objective can only by a person who has the authority, resources and the ability to deliver them to assume
• calculations, measures, indicators and conditions for illustrating success must be transparent
• Business leaders may have to accept their responsibility as the person who must and willsupply

Use an outsider who will "push" team

An external source, experienced in the development of meaningful measures can the cultural shift is needed to help sustain and improve your income on the adoption of a meaningful measurement system. External resource is a veteran of the team on the assumptions that promote accountability and introducing ways to improve individual, team challenge, and systemic performance.